PDF file, 783K
Software Engineering without Borders and Boundaries
What does it take to create an effective global software engineering team? From making the decision to create a remote team to the issues of effective management, this presentation highlights the challenges and best practices of creating a remote software engineering team. The case study based presentation draws on direct experience gained during the cooperation of SugarCRM, a major CRM solutions provider, and Intetics. The presentation shows what kinds of things should be considered when creating a new remote team, the possible challenges the new team will face, how to create efficient communication channels, as well as how to retain engineers and ensure successful team dynamics.
What does it take to create an effective global software engineering team? From making the decision to create a remote team to the issues of effective management, this presentation highlights the challenges and best practices of creating a remote software engineering team. The case study based presentation draws on direct experience gained during the cooperation of SugarCRM, a major CRM solutions provider, and Intetics. The presentation shows what kinds of things should be considered when creating a new remote team, the possible challenges the new team will face, how to create efficient communication channels, as well as how to retain engineers and ensure successful team dynamics.
PDF file, 1193K
Intetics experience with open source GIS software
Since the mid 2000s open GIS has gradually been attracting the attention of businesses and government agencies around the world. Nevertheless, the introduction of open GIS in business processes is hampered by the fact that at the moment there is no ready-made method of implementation for open GIS solutions. In this article we want to share the experience of our implementation and the use of open GIS software at Intetics.
Since the mid 2000s open GIS has gradually been attracting the attention of businesses and government agencies around the world. Nevertheless, the introduction of open GIS in business processes is hampered by the fact that at the moment there is no ready-made method of implementation for open GIS solutions. In this article we want to share the experience of our implementation and the use of open GIS software at Intetics.
PDF file, 303K
In-sourcing…Remotely: A Closer Look at an Emerging Outsourcing Trend
The white paper explores the changes outsourcing business models have seen over the last two decades. The historical overview explains the emergence of new outsourcing models to reflect clients’ needs and mitigate risks. The presentation takes us from the early creation of internal service departments, to shared service organizations, to service contracts with companies inside and outside of their own countries, to dedicated teams, to offshore production centers, to SLAs in service delivery, BPO and ITO, to a blended model of on-/off-shore delivery, and finally to remote in-sourcing to investigate how each model helped moderate outsourcing risks.
The white paper explores the changes outsourcing business models have seen over the last two decades. The historical overview explains the emergence of new outsourcing models to reflect clients’ needs and mitigate risks. The presentation takes us from the early creation of internal service departments, to shared service organizations, to service contracts with companies inside and outside of their own countries, to dedicated teams, to offshore production centers, to SLAs in service delivery, BPO and ITO, to a blended model of on-/off-shore delivery, and finally to remote in-sourcing to investigate how each model helped moderate outsourcing risks.
PDF file, 2610K
Evolution of sourcing models during the last decade: hands on experience of a 20 year old outsourcing company.
The presentation provides historical overview of evolution of outsourcing service models from internal service departments, to shared service organizations, to service contracts with companies inside and outside of their own countries, to dedicated teams, to offshore production centers, to SLAs in service delivery in BPO and ITO, to a blended model of on-/off-shore delivery, and to remote in-sourcing.
The presentation provides historical overview of evolution of outsourcing service models from internal service departments, to shared service organizations, to service contracts with companies inside and outside of their own countries, to dedicated teams, to offshore production centers, to SLAs in service delivery in BPO and ITO, to a blended model of on-/off-shore delivery, and to remote in-sourcing.
PDF file, 1997K
Web services automated testing (in English)
This presentation features the basic principles of web services testing, and also the most effective tools of testing automation, such as SOAP UI and HP QT Pro. The presentation is in English.
This presentation features the basic principles of web services testing, and also the most effective tools of testing automation, such as SOAP UI and HP QT Pro. The presentation is in English.
PDF file, 352K
Testing process organization in Agile team on the basis of testing quads matrix (in English)
The presentation covers the organization of testing process in an Agile team and components and advantages of quad tests. Besides, it features key factors of testing success, such as application of Agile practices and importance of building efficient relationships with customers. The presentation is in English.
The presentation covers the organization of testing process in an Agile team and components and advantages of quad tests. Besides, it features key factors of testing success, such as application of Agile practices and importance of building efficient relationships with customers. The presentation is in English.
PDF file, 226K
QA Certification (in English)
The White Paper highlights QA certification, its advantages, main certification centers and certificates given by them, and contains a comparative analysis of such centers as ISTQB and ISEB and their programs like IIST CSTP, QAI CSTE and ISTQB. The White Paper is in English.
The White Paper highlights QA certification, its advantages, main certification centers and certificates given by them, and contains a comparative analysis of such centers as ISTQB and ISEB and their programs like IIST CSTP, QAI CSTE and ISTQB. The White Paper is in English.
PDF file, 2030K
Web services automated testing (in Russian)
This presentation features the basic principles of web services testing, and also the most effective tools of testing automation, such as SOAP UI and HP QT Pro. The presentation is in Russian.
This presentation features the basic principles of web services testing, and also the most effective tools of testing automation, such as SOAP UI and HP QT Pro. The presentation is in Russian.
PDF file, 301K
Testing process organization in Agile team on the basis of testing quads matrix (in Russian)
The presentation covers the organization of testing process in an Agile team and components and advantages of quad tests. Besides, it features key factors of testing success, such as application of Agile practices and importance of building efficient relationships with customers. The presentation is in Russian.
The presentation covers the organization of testing process in an Agile team and components and advantages of quad tests. Besides, it features key factors of testing success, such as application of Agile practices and importance of building efficient relationships with customers. The presentation is in Russian.
PDF file, 310K
QA Certification (in Russian)
The White Paper highlights QA certification, its advantages, main certification centers and certificates given by them, and contains a comparative analysis of such centers as ISTQB and ISEB and their programs like IIST CSTP, QAI CSTE and ISTQB. The White Paper is in Russian.
The White Paper highlights QA certification, its advantages, main certification centers and certificates given by them, and contains a comparative analysis of such centers as ISTQB and ISEB and their programs like IIST CSTP, QAI CSTE and ISTQB. The White Paper is in Russian.
PDF file, 350K
Training, Development and Assessment of Project Managers at an IT Company (in Russian)
The system of governing project managers, developed and applied at the company Intetics, is offered in the presentation "Training, development and assessment of project managers at an IT company". In particular, one considered examples of application of such tools as competencies system, evaluation of project managers and personal development plans. The presentation is in Russian.
The system of governing project managers, developed and applied at the company Intetics, is offered in the presentation "Training, development and assessment of project managers at an IT company". In particular, one considered examples of application of such tools as competencies system, evaluation of project managers and personal development plans. The presentation is in Russian.
PDF file, 377K
Specifics of Entry-Level IT Project Managers in Eastern Europe
In this paper we outline the specifics of IT-related management practices and entry-level project managers from Eastern European countries such as Russia, Belarus and/or Ukraine. Understanding these specifics prevents many conflicts between customers and managers. We suggest methodology that allows customers and IT companies to evaluate project managers' performance objectively using 5 criteria. This methodology allows customers to set realistic expectations about the management process and to have better control over it. The evaluation also allows IT vendors to proactively monitor the performance of their project managers and take corrective actions when necessary.
In this paper we outline the specifics of IT-related management practices and entry-level project managers from Eastern European countries such as Russia, Belarus and/or Ukraine. Understanding these specifics prevents many conflicts between customers and managers. We suggest methodology that allows customers and IT companies to evaluate project managers' performance objectively using 5 criteria. This methodology allows customers to set realistic expectations about the management process and to have better control over it. The evaluation also allows IT vendors to proactively monitor the performance of their project managers and take corrective actions when necessary.
PDF file, 590K
Outsourcing to Eastern Europe, Financial Services Industry Perspective
This presentation shows Eastern Europe as an emerging destination for financial services industry outsourcing. It reveals the latest social and economic trends in this region and dwells upon the question why the economic crisis can have a positive impact on development of the outsourcing industry in Eastern Europe. Special emphasis is made on Ukraine as the country with a large unrevealed potential of business process outsourcing possibilities and a great talent pool for R&D and IT outsourcing for financial services companies.
This presentation shows Eastern Europe as an emerging destination for financial services industry outsourcing. It reveals the latest social and economic trends in this region and dwells upon the question why the economic crisis can have a positive impact on development of the outsourcing industry in Eastern Europe. Special emphasis is made on Ukraine as the country with a large unrevealed potential of business process outsourcing possibilities and a great talent pool for R&D and IT outsourcing for financial services companies.
PDF file, 1471K
Ukraine: Another Outsourcing Destination or Emerging Leader?
The presentation highlights the latest social and economic trends in the country, discusses why Ukraine is becoming an emerging offshore outsourcing leader based on its industry growth and its access to a skilled well educated talent pool. A case-study describing cooperation between Intetics and Aginity companies is presented as an example of successful project implementation by the Ukrainian development office.
The presentation highlights the latest social and economic trends in the country, discusses why Ukraine is becoming an emerging offshore outsourcing leader based on its industry growth and its access to a skilled well educated talent pool. A case-study describing cooperation between Intetics and Aginity companies is presented as an example of successful project implementation by the Ukrainian development office.
PDF file, 746K
When Times are Tough
As the financial crisis in the United States lingers and economies across the world are beginning to visibly suffer, companies look for alternative solutions to satisfy their business needs. The European financial crisis especially has left many companies wondering what to do next and how to cut back costs amidst rising economic pressures. Companies of all sizes are turning to outsourcing and offshoring to weather the severe economic downturn by reducing costs and overhead and gaining more flexibility. Of course, this raises some key questions: Is outsourcing a good business decision during recessions and other times of crisis? What are the main factors influencing outsourcing and offshoring? Is outsourcing right for my company? And what trends are affecting the nature of the industry as a whole? This White Paper addresses each of the aforementioned issues, while discussing outsourcing in general and the specifics of the practice under tough economic conditions.
As the financial crisis in the United States lingers and economies across the world are beginning to visibly suffer, companies look for alternative solutions to satisfy their business needs. The European financial crisis especially has left many companies wondering what to do next and how to cut back costs amidst rising economic pressures. Companies of all sizes are turning to outsourcing and offshoring to weather the severe economic downturn by reducing costs and overhead and gaining more flexibility. Of course, this raises some key questions: Is outsourcing a good business decision during recessions and other times of crisis? What are the main factors influencing outsourcing and offshoring? Is outsourcing right for my company? And what trends are affecting the nature of the industry as a whole? This White Paper addresses each of the aforementioned issues, while discussing outsourcing in general and the specifics of the practice under tough economic conditions.
PDF file, 199K
Who Benefits From Outsourcing
Summary: This White Paper explores the economic and political implications of outsourcing and offshoring, while identifying cultural differences that can make or break a sourcing relationship and examining techniques for managing successful deals.
Summary: This White Paper explores the economic and political implications of outsourcing and offshoring, while identifying cultural differences that can make or break a sourcing relationship and examining techniques for managing successful deals.
