Client Cannot Be Disclosed
A freight and vehicle service company needed to automate their two on-the-go processes: defects reporting and repairs planning. They selected a free mobile app available on Android and iOS for use by majority of their employees to create and share reports. They found that the app contained many features they needed, but eventually decided that they wanted a more customized application. They contacted Intetics to integrate the application into their existing infrastructure and add new features such as reports mapping and barcode scanning. The new apps were uploaded to their respective app stores under the company’s brand for easy access by company’s employees. The development time and cost was cut by 50%, since it was based on an existing application. The development process was also simpler, since the focus was on the creation of business-critical features.
The Web development company wanted to expand their offering with a brand new group and enterprise messaging platform for mobile, laptop and desktop devices. They wanted expertise and cost-efficiency, but their internal IT capabilities had to remain focused on their current services. They needed rapidly scalable technical capability and capacity. The company searched for a team of software engineers able to efficiently and quickly take their innovative concept and turn it into a commercially viable product. Intetics provided a team of software engineering experts dedicated to this project. Intetics developers immediately began close cooperation with the client’s designers, and eventually took over the entire technical side of the project. Maintaining open communication with the client’s in-house staff throughout the project, Intetics engineers developed the web and mobile applications and began work on a desktop extension.
Client Cannot Be Disclosed
The application enables employees to compose specific drawings from the existing library of graphic elements (details). The composed schema with calculated dimensions and other parameters of the details is saved on a central server. The schema can be opened and modified by other users from different computers (including iPad). The permissions system restricts access to the schemas to corresponding work groups within the organization. A built-in scheduling system allows planning when the drawings will be used in the production department (assembly line). The system is used by vendors of the details and assembling teams to make sure the correct details arrive to the production line in time.
The application is developed in Flex and works on Windows, Mac and iPad platform with Android coming.
A web-based administration area allows uploading new graphic elements to the system, manage users and permissions. The updates are automatically downloaded and installed on client’s computers.
The application shares the same code base that significantly reduces costs of maintenance and development of new features. We estimate that choosing this set of technologies saved our customer 40-50% of development costs in comparison with developing different versions for PC, Mac and iPad. The expected maintenance savings are up to 80% in a long run when the new features are introduced and Android version is launched to production.
The client has an internal system called GANAG CRM, intended to manage the customer database, hotels, business partners, and hardware equipment, monitor the status of the hardware availability and operability, track the service usage, generate bills, and invoice customers. They decided to transfer the system development and maintenance to Intetics in order to increase its quality and availability, and speed up the development of new functionality answering the changes in business processes and requirements. Intetics suggested and implemented procedures of change request management, bug tracking and project collaboration solutions which allowed better control over the development process and made it possible to satisfy budget tracking requirements.
Silicon Systems is a Wokingham, U.K.-based company delivering leading-edge, highly supported IT solutions. Flowmation, its primary product, combines Digital Asset Management (DAM) and Project Management tools to help advertising, print and publishing firms easily organize their assets into projects that are accessible to both local and remote project participants. Flowmation was initially developed by staff in-house. However, as Silicon’s user base grew, end-user support and customer requests for more functionality increasingly began to absorb more time and effort. The current team could no longer handle the requests, and at the same time it did not seem possible to expand it quickly and at reasonable cost within the UK.
Silicon started to consider the outsourcing option and finally chose Intetics as a technology partner and its Offshore Dedicated Team (ODT) as a cooperation model for distinct advantages it provides: expert management consulting, complete process setting, project and relationship governance on Intetics’ side and full control over the offshore team given to the Client.
For 12 years IMPAQ had employed a nearshore outsourcing model, using resources from Eastern Europe to support their in-country teams in Western Europe. Over the past three years some of the nearshore regions had matured economically which caused significant increases in costs. In 2005 IMPAQ planned to broaden their Marketing Technology Services and started to assess new Eastern Europe regions and possible partners. Intetics went through a competitive bid process and was chosen on the basis of both price and quality.
The Flash exercise system developed by Intetics is aimed to support children of different age groups in learning mathematics and help teachers control the learning process. Each lesson represents a game which involves visualization and sounds. The game consists of two parts: Explore Activities allow students to explore a new thing or learn an operation, and Challenge Activities enable them to solve related problems and practice what they have learned. This part provides probing questions to help identify misunderstandings and stimulate discussions. Clicking the Check button gives feedback on whether the child’s answer was correct. The response to a successful answer contains visual/audio playoff, while the response to an incorrect answer is not too negative, and it usually contains additional information to help students review their decisions.
Intetics conducts continuos support of operational database (ODB) that manages the customer loyalty program of world’s largest furniture retailer. The ODB system also synchronizes data with the retailer’s central IT and Marketing databases on daily and weekly basis.
The system Intetics supports consists of several major components:
- Common Data Entry Point which accepts from 100s to 10,000s new customers daily depending on the marketing activity. Data is supplied via Web Services and FTP from various 3rd party providers (Data Capture Houses), web applications, and via in-store kiosk solutions.
- Furniture retailer’s custom coworker web application, designed for managing customer profile data. This application is used to issue new and replace lost loyalty cards and schedule Business Process Jobs.
- Business Process Jobs that serve various marketing purposes. This includes several customer data reports, unsubscribe e-mail services using country-specific providers, registration statistics, and customer Card & Welcome Pack supply.
- Data providers that are supplied by a marketing partner. This includes Kiosk solutions and web applications (depends on the country). ODB is developed and supported by Intetics team using proved & reliable open source technologies. Intetics now successfully provides services to the markets of 8 countries managing more than 5 million customer records. In short- and middle-term perspective the system will be expanded to more countries in which the retailer runs their business.
eWorld Employment/WR LLC
The solution is an online career community targeting four groups of potential community members: professionals searching for a job, leaders of career groups or networks in the community willing to leverage their expertise, representatives of companies and recruiting agencies, and coaches willing to promote their coaching practices by providing help to community members. It is a fully customized and user-friendly system which provides comprehensive career management opportunities. Professionals in transition can use it to access vast employment information resources, find and build the right career community groups, personalize job search preferences, etc. Coaches, search firms, and companies can find it useful to showcase their services. Due to flexible architecture, the system functionality can be easily extended with all necessary features.
SupplementSpot online store is a part of the Yahoo! Store system for managing orders and inventory, processing transactions, and promoting business. Intetics team re-designed and perfected the company’s online store, streamlined the purchasing process by customizing a number of Yahoo! Store system modules, integrated a Wellness Test to help the client’s customers uncover their potential health problems, developed a new Web site targeted at European customers, built a prescription drugs service Web site and weight management online store.